# SHIPPING POLICY
**Illicit Supply Syndicate LLC**
**Effective Date: October 13, 2026**
## 1. Overview
At Illicit Supply Syndicate LLC, we want every customer to have a smooth shopping experience from checkout to delivery. This policy explains how we process, package, and ship orders placed through our website, https://theillicitsupply.com.
## 2. Order Processing Time
Orders generally require **5–7 business days** for processing before shipment. Business days exclude weekends and applicable holidays.
Processing time is separate from shipping transit time. During holidays, promotional events, periods of high order volume, or unexpected operational delays, processing may take longer.
You will receive shipping confirmation and tracking information when available.
## 3. Shipping Rates and Free Shipping
We offer **free standard shipping on qualifying orders totaling $100 or more** before shipping charges and after applicable discounts, unless a promotion states otherwise.
Orders below $100 will have applicable shipping charges calculated and displayed at checkout.
Shipping costs may vary depending on the destination, package weight, shipping method, and available carrier services.
Any special shipping promotions will be subject to the terms stated in the promotion.
## 4. Shipping Destinations
We ship to destinations available during checkout. Available destinations may vary depending on product availability and carrier restrictions.
Please verify that your shipping address is accurate and that your destination is supported before completing your order.
## 5. Delivery Estimates
Delivery times vary based on the destination, shipping method, carrier, and other circumstances.
The 5–7 business day processing period does not include transit time.
Delivery estimates are not guaranteed unless expressly stated otherwise. Weather, carrier disruptions, holidays, customs inspections, and other circumstances may affect delivery.
## 6. Order Tracking
When tracking is available, we will provide tracking information by email or another available communication method after your order ships.
Tracking information may take some time to become active after the carrier receives the package.
## 7. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If you notice an address error, contact us immediately at info@theillicitsupply.com. We cannot guarantee that changes can be made after an order enters processing or has shipped.
If an order is returned because of an incorrect or incomplete address, we will contact you to discuss available options and any applicable reshipping costs, subject to applicable law.
## 8. Lost, Delayed, or Missing Packages
If your package is delayed, lost, or marked delivered but cannot be located, contact us at info@theillicitsupply.com.
Please include your order number and tracking information, if available. We will review the situation and work with the shipping carrier when appropriate.
We will provide an appropriate resolution in accordance with applicable law and the circumstances of the order.
## 9. International Shipping
International shipping availability and delivery times vary by destination.
Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless expressly included at checkout.
Customs processing may delay delivery. Customers are responsible for ensuring that their orders comply with applicable import requirements.
## 10. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact info@theillicitsupply.com as soon as reasonably possible.
Include your order number, a description of the issue, and photographs when available.
Depending on the circumstances, you may choose an appropriate replacement or refund where available and required by applicable law. We will explain the resolution process after reviewing your request.
Nothing in this policy limits your legal rights.
## 11. Order Cancellations
Contact us as soon as possible if you need to cancel an order. Cancellation may not be possible once processing, fulfillment, or shipment has begun.
If your order has already shipped, you may request a return under our Return and Refund Policy.
## 12. Contact Information
**Illicit Supply Syndicate LLC**
Email: info@theillicitsupply.com
Website: https://theillicitsupply.com
Please include your order number when contacting us about a shipment.
**DESIGNED FOR THE UNAPOLOGETIC.**